Terms and Conditions
Last updated: 13 April 2026
1. Who we are
This website is operated by Venue Vision Studio Ltd ("we", "us", "our"), registered in England and Wales under company number 17109544.
Registered address: Suite Ra01, 195-197 Wood Street, London, E17 3NU
Contact: charlotte@venuevisionstudio.co.uk
2. About this website
This website showcases our AI-generated visualisation services and portfolio. By accessing and using this website, you agree to these terms and conditions and our Privacy Policy, which forms part of these terms. If you do not agree, please do not use this website.
These website terms apply solely to use of this website. All services are governed exclusively by our separate Image & Video Processing Service Agreement ("Service Agreement").
Where you engage our services directly, separate contractual terms will apply and will be provided to you before any work begins. In the event of any conflict between these website terms and a signed Service Agreement, the Service Agreement shall prevail.
Where capitalised terms are used in these terms (such as "Outputs", "End Client", or "Services"), they have the meanings given to them in the Service Agreement.
3. Portfolio content
Our portfolio contains a mix of AI-generated visualisations and real photography. All AI-generated content is labelled "AI Visualisation" or "Artist's Impression". Any unlabelled images are genuine photographs.
Portfolio images are representative of our style and capabilities. AI-generated visualisations are not photographs and should not be taken as an exact representation of any real property, product, or setting.
Some visualisations may depict styling concepts that are not achievable in all real-world settings. Lighting, spatial proportions, and decorative elements may be artistically enhanced as part of the generation process.
4. Intellectual property
All content on this website — including but not limited to images, videos, text, design, logos, and branding — is the property of Venue Vision Studio Ltd or its licensors and is protected by copyright and other intellectual property laws.
You may not, without our prior written consent:
- Copy, reproduce, download, or store any content from this website
- Distribute, publish, or commercially exploit any content
- Use any content for AI training, machine learning, or data mining purposes, including by indirect or automated means
- Modify, adapt, or create derivative works from any content
- Frame, embed, or mirror any part of this website on another website or platform
We reserve the right to take legal action in respect of any unauthorised use of our intellectual property.
5. AI-generated content
IMPORTANT NOTICE: All AI-generated content displayed on this website is intended for illustrative and marketing purposes only. It does not represent real-life outcomes, accurate depictions, or guarantees of any property, product, event, or subject matter. No party should rely on AI-generated content as literal or photographic representations. Industry-specific disclaimers applicable to our services are set out in Schedule 1 of the Service Agreement.
Our visualisations are created using AI image and video generation technology. You should be aware that:
- AI-generated images are artistic impressions, not photographs
- Outputs may contain minor inconsistencies or artefacts inherent to the generation process
- Visualisations depict a creative interpretation of how a space or product could look when styled — actual results may vary
- All AI-generated images and videos may contain invisible digital watermarks embedded during the generation process. These watermarks cannot be removed by the Provider and may be detectable by third-party tools
- You must not rely on AI-generated content as a factual or accurate representation
Our visualisations are creative concept art only. They are not architectural plans, structural surveys, or engineering documents, and must not be used for construction, safety, or spatial planning purposes.
If you engage our services, full AI-generated content obligations including labelling requirements are set out in the Service Agreement.
6. Marketing and representation disclaimer
All images and video generated by our services are created using AI technology. You should be aware that:
- AI-generated images and video are illustrative only and may not represent real-world conditions unless explicitly stated
- We make no guarantees as to the accuracy of AI-generated outputs in relation to any real property, space, or setting
- We accept no liability for how AI-generated images or video are used by you or any third party after delivery
If you use AI-generated images or video in your marketing or advertising, you are responsible for ensuring that:
- All AI-generated content is clearly and prominently labelled as such (e.g. “AI Visualisation” or “Artist’s Impression”) and is not presented as photography
- Your use complies with all applicable advertising standards, codes of practice, and regulatory requirements in your jurisdiction, including (in the UK) the CAP Code, BCAP Code, and ASA guidelines, and any equivalent codes or regulations in other jurisdictions
- Where you make Outputs available to End Clients, you ensure that each End Client is made aware of and complies with the applicable advertising standards and regulatory requirements in their own jurisdiction
- AI-generated images and video are not used in a way that is deceptive or misleading
- Any claims made alongside AI-generated content are accurate and substantiated
Industry-specific disclaimers applicable to your project are set out in Schedule 1 of the Service Agreement and the applicable Quote & Scope of Work.
We are not liable for any third-party advertising, marketing, or promotional use of images delivered to you. You agree to indemnify and hold us harmless against any claims, losses, damages, costs, or expenses arising directly or indirectly from your use of AI-generated outputs, including but not limited to your failure to label outputs as required, to comply with applicable advertising standards or consumer protection laws, or to otherwise use outputs in a lawful and non-misleading manner.
Where we provide a social media content pack as part of our services, the content is provided as a guide only. We are not responsible for how social media content is used, scheduled, or published. It is your responsibility to review all content before publication and ensure it complies with applicable advertising and platform guidelines.
See also Section 14 (Client responsibilities) for additional obligations that apply when you engage our services.
7. Third-party services
This website uses the following third-party services:
- Calendly — for booking consultations. When you use the booking widget, you are also subject to Calendly's Terms of Use and Privacy Policy
- Google Drive — for file storage and sharing of client materials. Use of Google Drive is subject to Google's Terms of Service and Privacy Policy
- Cloudflare — for website hosting, security, and performance. Use of our website is subject to Cloudflare's Privacy Policy
Our website and embedded third-party services may set cookies on your device. For full details on the cookies used and your consent choices, please see our Privacy Policy.
We are not responsible for the content, availability, or practices of third-party websites or services linked from this website.
We accept no liability for any outage, data loss, data breach, security incident, interruption of service, or service failure caused by any third-party service linked from or integrated with this website.
8. End Clients
Where you make our services or Outputs available to your own clients ("End Clients"), your obligations in respect of End Clients are set out in the Service Agreement. We have no direct contractual relationship with, or liability to, any End Client.
9. No professional advice
Nothing on this website constitutes professional, legal, or financial advice. Information is provided for general purposes only. For specific advice relating to your project, please contact us directly.
10. Limitation of liability
To the fullest extent permitted by law:
- This website is provided on an "as is" and "as available" basis
- We make no warranties or representations about the accuracy, completeness, or suitability of any content
- We shall not be liable for any direct, indirect, incidental, special, or consequential loss arising from your use of this website, including but not limited to loss of profits, revenue, business opportunity, data, or reputation
- We shall not be liable for any loss arising from reliance on AI-generated content displayed on this website
- We shall not be liable for any consequences arising from the detection of digital watermarks embedded in AI-generated content displayed on this website
- We shall not be liable for any loss, damage, or claim arising from any End Client's or other third party's reliance on content displayed on this website as literal or accurate representations of any property, product, event, or subject matter
- We do not guarantee that the website will be available, uninterrupted, or error-free
- We reserve the right to suspend, withdraw, or restrict access to any part of this website at any time without notice. We may also change, update, or remove content at our discretion
You must not rely on any content displayed on this website — including portfolio images, case studies, and AI-generated visualisations — as a guarantee of outcomes, performance, or results. Website content is provided for general illustrative purposes only.
For liability terms relating to our services, see the Service Agreement.
Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
11. Acceptable use
You agree not to:
- Use this website for any unlawful purpose
- Attempt to gain unauthorised access to any part of this website or its systems
- Use automated tools, bots, or scrapers to access or extract content from this website
- Introduce viruses, malware, or any other harmful material
- Interfere with or disrupt the operation of this website
12. Changes to these terms
We may update these terms from time to time. Any changes will be posted on this page with an updated date. It is your responsibility to review this page periodically for any updates. Continued use of the website after changes are posted constitutes acceptance of the revised terms.
13. Acceptance of these terms
By using our website or engaging our services, you confirm that you have read and understood these Terms and Conditions and our Privacy Policy. You also confirm that you have the authority to agree to these terms on behalf of yourself or the organisation you represent.
14. Client responsibilities
By submitting photographs to us, you confirm that:
- You warrant that you own all necessary rights to the images or have obtained all required permissions, licences, and consents to submit them to us for processing
- You shall use the generated images and video only for lawful purposes and in accordance with all applicable laws, regulations, and industry standards in your jurisdiction
- You are solely responsible for ensuring that your use of the generated outputs complies with all applicable advertising standards, consumer protection laws, and any other regulatory requirements in your jurisdiction, including but not limited to labelling, transparency, and the prohibition of misleading advertising
- You expressly consent to your photographs being processed by third-party AI service providers for the purpose of generating AI images and video as part of our services, and you acknowledge that this processing is integral to the delivery of our services
- You acknowledge and accept that once images are submitted to third-party AI providers for processing, those providers may process the data in accordance with their own terms and privacy policies, and that we shall not be held liable for how those providers handle data beyond the contractual safeguards we have in place
The Client warrants that all materials provided to us do not infringe any third-party intellectual property rights. You agree to indemnify and hold Venue Vision Studio Ltd harmless against any claims, damages, costs, or legal proceedings arising from the use of materials you have provided to us.
Full client obligations, warranties, and indemnities are set out in the Service Agreement.
15. Governing law and dispute resolution
These terms shall be governed by and construed in accordance with the laws of England and Wales.
In the event of a dispute arising from these website terms, both parties agree to attempt resolution through good-faith negotiation in the first instance. If the dispute cannot be resolved within 30 days, either party may refer the matter to mediation administered by the Centre for Effective Dispute Resolution (CEDR) before commencing legal proceedings. If the dispute is not resolved through mediation within 60 days of the mediation referral, either party may commence proceedings in the courts of England and Wales, which shall have exclusive jurisdiction.
16. Contact
If you have any questions about these terms, please contact us at charlotte@venuevisionstudio.co.uk